Useful info

Some practical points and handy links and information relating to our services

What do we offer at In-Line Physio & Allied Health?

Here at In-Line Physio and Allied Health we offer a wide range of treatments including: manipulative physiotherapy, children’s physiotherapy, remedial massage, oncology massage, baby massage, acupuncture, cupping, dry needling, clinical Pilates, yoga therapy, sports injury treatment, exercise physiology, weight management consultations, rehabilitation, spinal manipulation, nutrition consultations and more.

What is Physiotherapy?

Physiotherapy involves a detailed discussion and physical assessment of the patient. This is followed by the implementation of a range of treatment modalities specific to the individual. Treatments are often ‘hands on’ in nature and are aimed at restoring optimal joint movement and tissue function. Patients are usually prescribed appropriate exercises or stretches to do in the clinic and at home.

What is Massage Therapy?

Massage Therapy is the scientific manipulation of the soft tissues of the body for the purpose of normalizing those tissues and consists of manual techniques that include applying fixed or movable pressure, holding, and/or causing movement of or to the body.

What is Pilates?

Pilates is an exercise discipline which emphasises your body’s ‘core’: the abdominal muscles, pelvic floor muscles, the diaphragm and the musculature of the lower back. Not only is the ‘core’ the target of these individualised exercises, but Pilates exercises (conducted on various pieces of specialised equipment) help to develop strength, flexibility, muscular endurance, coordination, balance and good posture.

Do I need a referral?

No. A referral is not necessary to assess and treat you for private patients. If you are a DVA client, we do require a referral from your doctor outlining your presenting problem. If you are eligible for an EPC Program, a referral from your doctor is required.

How long does an appointment take?

Usually appointments take 30 minutes; this may be slightly longer depending on your problem.

Can I specifically request a male or female Physiotherapist?

Yes. Just let one of our friendly reception staff know your preference when you are making an appointment and they will be happy to help you find an appropriate time with the Physiotherapist of your choice.

What do I need to bring to my appointment?

You should wear clothing that your feel comfortable in and allows your Physiotherapist to properly assess your injury (eg. if you have a knee injury, it is best to wear shorts or pants that roll up easily). If you have had any imaging done prior to your appointment (X-Rays, MRIs etc), it can help your Physiotherapist if you bring these reports along as well. If you have any other information that you think might help your Physiotherapist assess and treat your condition, feel free to bring it along also.

Is Physiotherapy treatment covered by my private health insurance?

Yes. If you have extras cover for Physiotherapy, each consultation is can be claimed immediately on site, so you will only be out of pocket the gap between the amount paid by the health fund and the total cost of the treatment. The gap payable will depend on your health fund and your level of cover.

If you have any other questions, please contact us!


We accept all health funds, for all types of treatment. Depending on your private health cover, gap payments will vary, as will what treatments you are covered for.

If you need clarification, just ask when you make your appointment.

Actively Ageing: A program of books, DVDs and guidance to help people stay fit and healthy into their older age.

The Integrated Health Academy: an organisation aiming to improve the clinical awareness of practitioners of the importance of nutritional factors in wellness, fitness and disease.

Australasian College of Nutritional and Environmental Medicine: a non-profit medical college offering postgraduate training and education for doctors and other graduate healthcare professionals.

The Australian Physiotherapy Association (APA): the peak body representing the interests of Australian physiotherapists and their patients.

Age Younger: Rebecca MacPhee - Nutritionist providing nutrition advice for clients of In-Line Physio & Allied Health.

Get a Life: Verona Chadwick - Physiotherapist, Acupuncturist and Nutritionist based in northern NSW.

Physio Advisor: read tips on injury prevention and other health issues